Improving relationships with suppliers is critical to having more effective supply chains and increased collaboration. Suppliers bring a lot more to the table than just goods and services, they can also give you valuable insights into your business and broaden the scope of your value stream.
Email is a ubiquitous communication tool but it may not be as persuasive as talking to someone face-to-face. Research published by the Harvard Business School suggests that face-to-face meetings are 34 times more successful than email back and forth.
If you are experiencing any bottlenecks/”clunkiness” in your supply chain, do as we do at CCI and make the time to meet with your suppliers in person. Mutual respect and a common understanding of issues makes a positive difference.
Alex Kriznic
CCI Procurement Manager
procurement@ccigrouppurchasing.org.au
0418 773 858
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